Support
Here’s how to get help with Cyborg7.
Contact us
The fastest way to reach our team is by email. We aim to respond within one business day.
- General support — support@cyborg7.com
- Billing & account questions — billing@cyborg7.com
- Security issues — security@cyborg7.com
- Privacy questions — privacy@cyborg7.com
Common questions
How do I delete my account?
In the mobile app: open Settings, scroll to the “Danger zone” section and tap Delete account. On the web app: visit your profile page and use the same option. Deletion is permanent — see our Privacy Policy for what happens to your data.
I can’t sign in.
If you signed up with email and forgot your password, tap Forgot Password on the sign-in screen to receive a reset link. If you signed up with Google, GitHub, or Apple, use the same provider — switching providers under the same email creates a single linked account on our side. If you’re still locked out, email support@cyborg7.com.
How does Sign in with Apple work?
When you tap “Sign in with Apple”, iOS authenticates you and returns a signed identity token to us. We use the token to create or find your account. If you choose “Hide My Email”, we receive a relay address from Apple and can email you without ever seeing your real address.
Is my data shared with AI providers?
When an AI agent is part of a conversation, messages in that conversation are sent to the LLM provider powering the agent so it can respond. We use providers under terms that prohibit them from training on your data. See the Privacy Policy for details.
How do I report a bug?
Email support@cyborg7.com with a description of what you were doing, what you expected, and what happened. Screenshots and the app version (visible in Settings → About Cyborg7) help us reproduce the issue quickly.
Status & uptime
If the app is slow or not loading, it may be a service issue on our side. Check app.cyborg7.com and try refreshing. If problems persist, email support@cyborg7.com.